The Peers & Rooney customer promise underpins the delivery of all our services.  Ensuring that all of our courses are delivered to the same exacting standards, this “stamp of approval” is our commitment to customer delight.

Peers & Rooney prides itself on the “personal and engaging approach” taken to course delivery, and as such is always looking to refine, reshape and improve the services we offer to those we work with.

We will………………………………………

Always offer courses that are suited to your individual needs.

Always respond to any queries or questions within 3 hours.

Tailor each course around the environment of each client.

Excite clients with our approach to training and accreditations.

Always involve each client in the delivery of all courses.

Ensure that all trainers are of the best possible standard.

Always offer a FREE Workshop Refresher course for on site delivered courses.

Encourage open and honest feedback from all course participants.

Inform clients of changes to legislation around their qualification.

Always adhere to equality & diversity to each and every client on a personal level.